These Terms of Use (“Terms”) govern your use of the North Social website and any services we provide. North Social is a trading name of [insert registered business/entity name], ABN [insert ABN]. By using this website or engaging our services, you agree to these Terms.
Services and proposals
Information and pricing on this website is general in nature and does not constitute a binding offer. All prices are in Australian dollars (AUD) and include GST unless stated otherwise. Prices are indicative, may change without notice, and are confirmed only in a written proposal or agreement. Any engagement is subject to that written proposal, which prevails over information on this website.
Pricing, billing and no lock-in
- Monthly service plans are month-to-month with no lock-in contract, and may be cancelled by either party on 30 days’ written notice unless otherwise agreed.
- Advertising spend for Google Ads, Meta Ads and similar platforms is billed separately and paid by you directly to the platform. Management fees are separate from ad spend.
- Project work (such as websites, branding, photography and videography) is quoted as a fixed price for a defined scope. Additional work outside that scope may incur additional fees, agreed in writing.
No guarantee of results
Digital marketing outcomes depend on many factors outside our control, including third-party platforms, competition and market conditions. While we use reasonable skill and care, we do not guarantee any specific result, ranking, reach, lead volume or return on investment.
Photography and production
For photography and videography, you are responsible for obtaining any necessary location permissions and model or property releases unless we agree otherwise in writing. Unless agreed in writing, North Social may use work we produce in our portfolio and marketing. Licensing and ownership of final deliverables are as set out in the relevant proposal.
Intellectual property
All content on this website, including text, graphics, logos and the North Social name and mountain mark, is owned by us or our licensors and is protected by law. You may not copy, reproduce or use it without our written permission. Ownership of deliverables we create for clients transfers as set out in the relevant proposal, typically on full payment.
Third-party content and imagery
This website may include stock or illustrative imagery and links to third-party websites. Illustrative images do not necessarily depict actual clients, staff or work. We are not responsible for the content of third-party websites.
Your responsibilities
You agree to provide accurate information, to hold the rights to any materials you supply to us, and to use our website and services lawfully and not in any way that could damage or interfere with them.
Disclaimer and limitation of liability
This website and its content are provided “as is” without warranties of any kind to the extent permitted by law. Nothing in these Terms excludes rights you have under the Australian Consumer Law that cannot be excluded. To the maximum extent permitted by law, our total liability to you for any claim arising from your use of this website or our services is limited to the amount you paid us for the relevant services, and we are not liable for indirect or consequential loss.
Indemnity
You agree to indemnify us against any claims, losses or costs arising from your breach of these Terms or your misuse of our website or services.
Privacy
Our handling of personal information is described in our Privacy Policy.
Governing law
These Terms are governed by the laws of [insert your State/Territory], Australia, and you submit to the non-exclusive jurisdiction of the courts of that place.
Changes
We may update these Terms from time to time. The current version will always be available on this page.
Contact us
For any questions about these Terms, please use our contact form.