North Social (“North Social”, “we”, “us” or “our”) is committed to protecting your privacy. North Social is a trading name of [insert registered business/entity name], ABN [insert ABN]. This Privacy Policy explains how we collect, use, store and disclose your personal information, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using this website or submitting an enquiry, you agree to the collection and use of your information as described in this policy.
Information we collect
We only collect personal information that is reasonably necessary for our business. This may include:
- Your name, business name, email address and any details you provide in our contact form or correspondence;
- Information you provide when engaging our services;
- Technical information such as your IP address, browser type and pages visited, collected automatically when you use our website.
How we collect it
We collect information directly from you when you complete our contact form, correspond with us, or engage our services. We may also collect technical information automatically through our website and analytics tools.
Why we collect and use it
We use your personal information to respond to your enquiries, provide and manage our services, send you information you have requested, improve our website and services, and meet our legal obligations. We will not use your information for a materially different purpose without your consent, unless permitted by law.
Disclosure to third parties
We do not sell your personal information. We may share it with trusted third-party service providers who help us operate our business and website (for example, website hosting, form processing, email and analytics providers), on the basis that they protect it. We may also disclose information where required or authorised by law.
Overseas disclosure
Some of our service providers may store or process data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.
Data storage and security
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, modification or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies and analytics
Our website may use cookies and similar technologies to improve your experience and understand how the site is used. You can disable cookies in your browser settings, though some features may not work as intended.
Access and correction
You may request access to, or correction of, the personal information we hold about you by contacting us through our contact form. We will respond within a reasonable time and may need to verify your identity first.
Marketing
If we send you marketing communications, you can opt out at any time using the unsubscribe function or by contacting us.
Complaints
If you believe we have breached the APPs, please contact us through our contact form so we can investigate. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page, with the “last updated” date shown above.
Contact us
For any privacy questions or requests, please use our contact form.